Return & Refund policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all the accessories included. 

The return shipping fees need to be borne by the customer. 

While we are sure that you will love your order when you receive it, we promise not to ask any questions if you want to return your product.

As with all online stores, Gift cards and items purchased during promotions are non-returnable. 

To complete your return, simply contact us via the contact box form or through one of our social media handles. 


Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then you will be asked for your preferred method of refund:

For bank card charges, we can charge back the original amount or use any of the below cash refund methods available with us:

  • Bank Deposit (Banks in Pakistan only)
  • JazzCash

Please note that due to operational limitations, your refund may take upto 15 days after approval for processing. We hope you understand.

Also, please note that the delivery charges will not be refunded, only the product amount will be refunded.